



Supporting your people, one step at a time
Your employees spend a significant part of their lives at work. When they're facing workplace pressures, changes, confidence issues or challenges outside work, having a confidential space to talk can make a real difference.
ProFriends provides confidential 1-to-1 coaching and mentoring for employees, giving them time away from day-to-day pressures to reflect, find practical solutions and decide what they need to do next.
Support can be commissioned for an individual employee or provided as part of a wider staff support programme.

Coaching is not counselling or a replacement for occupational health or mental-health services. Where someone's needs fall outside the scope of coaching, appropriate additional support may be recommended.


I’m a qualified Life and Career Coach with over 25 years’ experience supporting adults and young adults with confidence, resilience, career development and change.
My professional background includes working as a Careers Guidance Officer, Senior Mentor and Keyworker across DWP and ESF-funded programmes, as well as managing teams and the delivery of employment and support services.
Today, I bring that experience into my coaching practice, combining practical coaching, structured career guidance and counselling awareness with a warm, straightforward approach.
Workplace sessions provide employees with confidential time to step away from the pressures of their role, explore what is happening for them and identify practical steps forward.
My approach is supportive but purposeful — helping people feel heard while keeping the focus on what they can realistically change, one step at a time.

Work can be busy, and sometimes employees simply need the opportunity to step away from the day-to-day pressures of their role.
Having confidential, independent space to talk things through can help employees gain perspective, understand what may be getting in their way and think more clearly about what they need.

Coaching is focused on moving forward.
Sessions can help employees explore challenges around confidence, communication, boundaries, workload, workplace relationships and career development — before identifying practical, manageable steps they can take.

Providing access to independent coaching gives organisations another way to support their employees alongside existing management, HR, occupational health and wellbeing provision.
It demonstrates a commitment to employee development and wellbeing while giving individuals dedicated time to focus on the challenges that matter to them.

Sometimes workplace pressures or personal circumstances can begin to affect how someone feels and functions at work.
Independent coaching gives employees a confidential space to talk things through, gain perspective and explore practical ways of managing the situation.
Where appropriate, coaching can sit alongside support from managers, HR, Occupational Health or other professional services.

Workplace wellbeing isn't just about managing stress. It can also involve confidence, boundaries, relationships, workload and feeling able to cope with change.
Coaching gives employees time to consider what is affecting their wellbeing and identify realistic changes that may help.
The focus is on practical strategies, greater self-awareness and manageable steps forward.
Support can be tailored to the needs of your organisation and your employees.
Options can include:
Workplace coaching starts from £75 per 60-minute session.
Packages can be discussed and tailored to suit the needs and budget of your organisation.
Contact me to discuss what might work best for your team.
"Helena brings a quiet yet powerful enthusiasm to groups, drawing on her experience managing complex and diverse teams to encourage and support development work. She helps groups track and notice progress towards goals and is able to bring together lots of ideas to support groups to create solutions.
Helena's strengths in 1:1 settings were clear when engaging in paired work, she listened and gently coached with a deft and thoughtful approach. We really appreciated how Helena shared her own lived experiences to support others and proactively gave feedback to support learning.
We are delighted to have Helena within our community and hope for future collaborations together."
~ A Brilliant Thing CIC
Employee coaching sessions are confidential, even when the coaching is funded by an employer.
The content of individual sessions is not shared with the organisation. Where feedback or an outcome report has been agreed, this will focus on general areas of support, engagement and progress rather than personal details or the content of coaching conversations.
Confidentiality may only be broken where there is a safeguarding concern or another serious risk that requires appropriate action. This will be explained clearly to the employee at the beginning of their coaching.
This approach allows employees to speak openly while giving organisations confidence that the support is being delivered professionally and appropriately.
Whether you're considering support for one employee or looking at a wider programme for your team, I'm happy to have an initial conversation about what you need.
Contact me to discuss workplace coaching
ProFriends Coaching & Mentoring
hello@profriendscoachingandmentoring.co.uk
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