What personal data is collected and held:
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the General Data Protection Regulations https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr). This includes information submitted voluntarily by you through a form or gathered by Cookies as you visit our website, as detailed below:
01. Visitors to our website.
02. People who use our services or contact us.
03. Your rights
You can read more about how we use cookies on our Cookie Policy.
123 Reg
Our website is developed using a third-party content management system (CMS) called 123 Reg and hosted by 123 Reg. 123 Reg collects anonymised data from visitors to identify logged in users and set cookies that are required for the CMS to operate.
When someone contacts ProFriends Coaching & Mentoring their details are held in our password protected email system. We use these contact details to respond to enquiries, provide a service or engage in customer support. We store these details for as long as required to carry out those tasks. Any individual can request their details be removed from our email system by contacting Beth Creedon Coaching (Please see section 3).
Beth Creedon Coaching will not share any contact details with a third-party unless we have permission from the individual and it’s required to perform a service. We will always get permission from an individual before we share their contact details with a third party. An example of when we might share your info is if you have agreed to be in a Facebook or Whatsapp group.
Links to other websites
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
Hand written coaching notes
The written notes ProFriends Coaching and Mentoring makes during your coaching sessions are emailed via Gmail / ProFriends Coaching & Mentoring or photographed and sent via Whatsapp.
The notes will only be sent to you with your permission.
The notes will then be deleted from ProFriends Coaching & Mentoring electronic devices.
Hard copies of any written coaching notes are kept in a locked cabinet in ProFriends Coaching & Mentoring office.
After we have finished working together, unless previously advised by you, your notes will be kept for one year and then shredded and destroyed.
ProFriends Coaching & Mentoring keeps a copy of your contact details, in the signed Coaching Agreement to demonstrate evidence of her coaching hours, for her coaching log with your signed permission.
As a data subject, you have a number of rights. You can:
Access and obtain a copy of your data on request;
Require the organisation to change incorrect or incomplete data;
Require the organisation to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing; and
object to the processing of your data where ProFriends Coaching & Mentoring is relying on its legitimate interests as the legal ground for processing.
Data Protection contact
If ProFriends Coaching & Mentoring hold information about you then you have the right to access this information and request to be forgotten. Please contact Helena at hello@ProFriends Coaching & Mentoring.co.uk or call 07828167557 for any data protection queries or if you have a complaint regarding your data privacy.
If you believe that the organisation has not complied with your data protection rights, you can complain to the Information Commissioner.
What if you do not provide personal data?
You are under no statutory or contractual obligation to provide data to ProFriends Coaching & Mentoring. However, if you do not provide the information, we may not be able to reply to your information.
Contact Address:
ProFriends Coaching & Mentoring
Helena Gaughran
11 South Avenue
Kearsley
BL4 8LG
Telephone:
07828167557
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